App Support

Contact Us#

If you encounter any issues or have questions about our apps, please reach out.

Email: contact@youngwonstudio.com

We will respond as quickly as possible (within 1-2 business days).

Frequently Asked Questions (FAQ)#

The app is not working properly#

1. Close the app completely and relaunch it.
2. Restart your device.
3. Update to the latest version from the App Store.
4. If the issue persists, please contact us via email.

I’d like to request a refund#

App refunds are processed through Apple. Please request a refund using the link below.

• Apple Refund Request

I’d like to suggest a feature or send feedback#

We always welcome feature suggestions and feedback! Please send them via email.

Sudozen FAQ#

My game progress is not being saved#

Close the app completely and relaunch it. If the app was force-quit, progress will be restored from the last save point.

The theme is not applying correctly#

Try selecting the theme again in Settings. Restarting the app should apply it properly.

I purchased Premium but my features are locked#

Open Settings > Premium and choose Restore Purchases. Premium restores all Premium themes, Custom Photo, and unlimited hints associated with your Apple Account.

Clareo FAQ#

iCloud sync is not working#

Go to Settings > Apple ID > iCloud and make sure Clareo is enabled. Also check your network connection.

How do I use Clarify mode?#

When there are items in your Inbox, tap the Clarify button. Swipe cards left or right to triage and categorize each item.

I want to restore my premium features#

Tap Settings > Restore Purchases to restore previously purchased premium features.

Support Information#

• Developer: YoungWon Studio
• Email: contact@youngwonstudio.com
• Website: https://youngwonstudio.com